Got a call that nobody in the property had hot water; placed a call out to Pacific Energy Service and they came out very quickly. Jonathan Morales was our tech; very knowledgeable and professional. Was able to fix the problem and save the day! Our tenants were very happy, as was I. Recommend them 100%.
We had no hot water on Thanksgiving of all days! Jose L came out a few hours after I called him and saved the day. Our 44 apartment tenants and I were very grateful and impressed with the turn -around time and service. Great job! Thank you!
Pacific Energy Service was awesome!!! Tom came out looked at my problem, and had an estimate to me the same day! When our building decided to use them, they were highly responsive to my needs. Luis, Mauricio, and Benny came out first thing the day after Easter. They were finished installing everything by 4 p.m. I cannot recommend this company enough. Thank you to them!!!
I recommend Pacific Energy to ANY business. I have been using them for 5 years on my residential apartment complex and they have ALWAYS been excellent! The techs are knowledgeable and professional and their in-office staff are helpful and always in communication. I have a maintenance agreement with them and it's been great service for the money.
I can't be thankful enough! I called and spoke with Jasmin who was extremely helpful and reassured me that everything would be taken care of. Within an hour the technician arrived. He fixed our issue within 20 minutes and after having angry tenants complaining all day I was relieved. Thank you to the tech. and Jasmin for saving me! You will be the first I contact for any future services!
We called with a hot water issue at about 10:30 am today. The customer service rep told us we would have a service man here by 4 pm. Tony was here by 12:30. He diagnosed the problem in about 10 minutes and had the unit up and running by 1:15. We are just delighted by such prompt and efficient service. NO ONE likes a cold shower. Thanks Tony and Pacific Energy!
Mauricso and Joe installed a pool heater for our company today. Just wanted to say that both were nice and professional. The service was prompt and they showed me how to set the heater before they left. They even wiped the unit off as they left. Would recommend this company and these techs.
The apartment building I manage has been using Pacific Energy for about 10 years and Antonio M. "Tony" has been our Number 1 service technician. Thanks for all your loyalty and great service!!!
Mauricio was my technician today, he provided great customer service and performed the job as requested.
The technician's Robert & Angel were both very professional. They let us know what was needed to fix our boilers, and got the job done as quick as possible. Along with some very helpful clean up!
Jon came out to service one of my boilers in my Hollywood building today. He provided excellent service and explained in detail pretty much every aspect of my system. He's very knowledgable and got my system back up. I would recommend this company for your boiler and/or water heater needs. Amazing staff and a pleasure to work with!
Jose knew this boiler. He located the problem fast, replaced the igniter, and fired it up. He then stayed until he was sure it was working properly. Great job.
Today Service Tech Jose l. arrived on the Scheduled service date, saw the leaking concern I had for the apartment complex, and started with the assessment of the logical way of repair. He was very professional and with the noted detail of showing me the inside of the copper piping thinning, with no hesitation of mine, the repair was started. Within a very timely manner, the job was done. Company's like this will only grow a lot stronger and never fail. Thank you Jose, very much!
Pacific Energy Service was great. Jose L. came to our rescue very late in the evening. He located the problem very fast and fixed with ease. Somebody give this guy a beer asap!!
Pacific Energy Service is the best! Great customer service and so responsive. They explained everything that was happening with my boiler and how they would send someone out to fix it. That same day a technician came out and fixed it under an hour! Loved my experience here and is the only company I would recommend to anyone!!
Amazing work and very reliable. I was worried because our water heater went out but they came and repaired quickly and we're back to normal! Thank you so much
Our restaurant lost hot water yesterday. We called Pacific Energy Service and they sent out a technician. The technician explained to me what was wrong with our boiler and completed the necessary repairs.
Quick AND quality service, doesn't get better than that!
Their boiler protection plans have saved us from a lot of headaches, thank you Pacific Energy Service!
Wouldn't feel comfortable having an apartment building without their regular service visits.
Technician installed new parts to the boiler.
Tony was amazing! He was very friendly and helpful. He answered all of my questions and explained what our options were. After we decided what was best for us, they completed the repairs in a timely manner. I highly recommend Tony and Pacific Energy Service.
Having no hot water is an absolute nightmare! So appreciative of Pacific Energy Service for coming out at last minute's notice to get us back up and running. Special thanks to the technician, Jon. He was fast, respectful, and thorough.